ABFM attestation requirements are now in effect (June 2026). 14 core competencies are required for June 2026 attestation; ABFM has postponed procedural attestation to June 2027. Programs that can attest to procedural competence in 2026 may do so, but it isn't required for Board Eligibility until 2027. The core-competency count increases from 14 to 15 in 2027. Is your program ready? See the ABFM Attestation demo →
Residency management for the CBME era AI that performs the work of residency — alongside the system you already run.
No migration. No rip-and-replace. Start with one workflow. GME Manager runs alongside New Innovations, MedHub, or whatever you use today — performing high-burden work like procedure logging and evaluations, then handing the finished output back to your system of record. The judgment stays with your residents, faculty, and program leaders. Replace only when you're ready.
Your system of record stays put. GME Manager performs the work and returns the output to New Innovations, MedHub, or your current platform.Run alongside. Replace when ready.
Keep New Innovations, MedHub, or your current platform as the system of record. GME Manager performs high-burden work and returns completed, human-reviewed outputs—so value begins without migration.
Keep your platform
Your current system stays the record. Start with procedure logging and evaluations—no rip-and-replace or disrupted workflow.
Start receiving value
GME Manager performs the work and returns the finished output. Prove value in weeks, not after a long migration.
Replace only when ready
Full replacement remains available, but it is never required to begin. Adopt capabilities one at a time.
Start here — the entry wedge
Expand when ready — same foundation
Get value before replacement. Keep your current platform now; replace only when your program is ready.
See GME Manager in ActionHow to read the product vision: Capabilities throughout this page are labeled Available Now, In Pilot, Planned, or Vision so you can distinguish what exists today from what comes next.
Residency programs are in crisis.
Burnout, turnover, and attrition are hollowing out the people who teach, lead, coordinate, and train — at every level, across every role.
This is not a failure of program directors, coordinators, faculty, or residents. They deserve our gratitude for the grit that has held residency together. But grit was never supposed to be the infrastructure.
Higher than the 43% rate among the practicing physicians they are training to become.
Higher for teaching faculty than for their non-teaching peers.
The ACGME has flagged coordinator turnover as a direct threat to accreditation.
Correlates with higher resident attrition and lower board pass rates.
At one academic medical center, 34% of newly hired faculty resigned within three years.
Attrition was strongly associated with lack of support and recognition for teaching.
Those who stayed absorbed the load of those who left — which drove the next departure.
Sources: Dandar et al., AAMC; Bucklin et al., BMC Medical Education, 2014; ACGME; Journal of Graduate Medical Education.
The cause isn't mysterious.
Burnout is the symptom. Twenty-five years of accumulated administrative burden is the cause.
It accumulated over twenty-five years.
Every improvement to residency training added new work to prove it happened. The 2001 Outcomes Project brought competency documentation. The 2003 duty-hour rules brought compliance tracking. Milestones and the Next Accreditation System brought semiannual reporting and CCCs in 2013. EPAs and direct observation stacked evidence requirements from 2015 onward. The burden never spiked. It accumulated until it became the infrastructure itself.
See the full timelineCBME is about to multiply it.
CBME is the right direction — and it multiplies the documentation burden. For twenty-five years competencies guided assessment. Beginning in 2026 they become an attestation requirement. A typical 21-resident Family Medicine program generates roughly 350 documented observations a year today; from June 2026 that becomes 1,750+ — a 5× increase. Surgery follows in 2028, with more specialties after that.
See the workload modelReducing the burden demonstrably reduces the burnout.
Ambient AI scribe deployments across more than 10,000 physicians produced a 2.64-point reduction in cognitive load, 0.90 fewer after-hours hours per week, and a 21% relative reduction in burnout — from 52% to 39%. All of that came from automating a single documentation workflow.
Kaiser Permanente, 2024; JAMA Network Open, 2025; Mass General Brigham, 2025.
See the evidenceResidency has dozens of those workflows, not one.
Procedure logging, faculty evaluations, duty hours, milestone tracking, CCC preparation, APE assembly, coordinator chase work, CBME attestation — each one labor-intensive, each one repeated across residents, faculty, coordinators, and program directors. The 2026 State of Clinical AI Report names administrative and workflow burden the most understudied category in health AI. Menlo Ventures places the largest opportunity in healthcare AI not in the IT budget, but in the manual administrative labor AI can now perform.
ARISE Network, 2026; Menlo Ventures, 2025.
See where we startOne workflow moved the needle for practicing physicians. Residency has dozens that no one has performed.
Three tangible proofs of execution.
The product is built, a six-program Family Medicine pilot launched in July 2026, and HealthStream has invested and partnered — with hStream integration already live.
The operating foundation is built and ready for workflow activation.
- Family Medicine workflow and specialty-data foundation in place
- Procedure Logging and Evaluations ready for workflow activation
- Four-role experience across Web and Mobile
Implementation, baseline measurement, and workflow activation are underway.
- Six Family Medicine programs
- Includes one of the nation's largest health systems
- Evidence generation across adoption, workflows, and outcomes
Capital, partnership, and distribution credibility are already in place.
- $500K strategic investment from HealthStream
- Strategic partnership with HealthStream
- hStream integration is live
Built. Launched. Strategically backed.
The Deeper Case · Optional Reading Why this problem has persisted for 25 years—and why now is different. Read the full background
The essential story is above. The full strategy is here when you need it.
Open the deeper research, market context, roadmap, platform architecture, implementation detail, and complete capability catalog without interrupting the primary path through the site.
Twenty-five years in the making.
The administrative burden of residency wasn't an accident. It was built one requirement at a time — each layer adding work on top of the last.
Every initiative improved training. None reduced the work required to prove it happened.
CBME improves training — and amplifies the crisis it inherits.
CBME replaces periodic, after-the-fact evaluation with continuous evidence collection. Defensible competency now requires documentation at a scale residencies have never carried.
Creating residency positions and creating residency capacity are not the same thing.
The nation keeps authorizing more residency slots. Whether programs can actually use them is decided somewhere else entirely — in faculty supervision and coordinator capacity.
More than three-quarters of coordinators at growing programs reported no corresponding increase in administrative support as their programs expanded (APDIM coordinator workload survey, 2019). The work scales with every new resident; the staffing to absorb it often does not. The peer-reviewed literature now identifies AI explicitly as a mechanism to expand training capacity by relieving the faculty-supervision and administrative constraints that cap growth — which reframes a documentation tool as something closer to capacity infrastructure.
Administrative burden has quietly become the ceiling on the nation's ability to train more physicians. Lift the burden, and the positions become usable.
In 2026, the evidence arrived from residency itself.
Until this year, every ambient-AI result came from practicing physicians. The first studies of residents and fellows have now landed — and one is the first controlled study to show statistically significant well-being gains from ambient AI among residents specifically.
The figures below are published findings from ambient-AI studies, not GME Manager results.
Two independent studies, both in trainees, both pointing the same direction.
The residency findings sit on top of a large body of evidence from practicing clinicians, where reducing the burden of a single documentation workflow moved cognitive load, after-hours work, and burnout together.
Reducing the burden reduces the burnout. That's the lever.
These outcomes reflect reductions in subjective burden, cognitive load, and burnout — the relief clinicians report when documentation work is lifted. They are not a claim about raw transcription time saved, which earlier evidence showed to be marginal in practicing physicians. GME Manager is built to move the burden that matters: the administrative work, not the keystrokes.
We're starting where purpose-built tooling matters most
Family Medicine combines dispersed procedure settings, constrained faculty time, and expanding competency-attestation requirements—making it the ideal specialty in which to prove that clinical moments can become usable evidence without adding administrative work.
Small programs, same burden
FM skews small and community-based. A coordinator at a 6-6-6 program has the same ACGME and ABFM requirements as a 30-resident program—with a fraction of the staff. These are the programs managing milestones in spreadsheets.
Your program, your decision
Many FM residencies can make technology decisions at the program or sponsoring-institution level. And with training often distributed across community sites with varying IT infrastructure, mobile-first tooling is more of a practical requirement than a luxury. When you're ready for better tools, GME Manager is built to fit in.
Procedure logs are becoming competency evidence
Family Medicine procedure logs are no longer merely records of experience. Program directors, with CCC input, attest to resident competence across required outcomes, with procedural-competence attestation required for Board Certification beginning in June 2027. Missing or delayed logs weaken the evidence available for direct observation, faculty judgment, and readiness decisions.
Where we are, and what comes next
We sequence deliberately—proving each step before the next. Timing may evolve as we learn from pilot programs.
We perform the work. Legacy systems store it.
Legacy systems were built to store administrative work after it occurred. GME Manager is designed to perform that work as it happens.
The market remains highly concentrated among long-established platforms, most designed before modern generative AI. Ongoing consolidation is prompting many programs to look for lower-friction ways to modernize.
- No forced migration
- No enterprise replacement project
- No BAA for non-PHI deployment
- Day-one workflow activation
These capabilities sit at different stages of delivery. Look for the Available Now In Pilot Planned and Vision labels throughout this page for what exists today and what is still ahead.
Purpose-built for the CBME era
Rather than bolting AI onto older software, GME Manager is designed to be AI-native—built for agentic assistance, competency visualization, and the realities of modern residency training, with human review kept in the loop.
Competency-Centered Design
Visual milestone progression, growth narratives, and AI that helps surface gaps earlier. Built around the question programs care about most: "Is this resident becoming competent?"
Agentic AI
AI agents that perform administrative work while your team makes the calls. Designed to identify potential duty-hour risk before a violation occurs, draft evaluations for review, and return time to patient care.
Specialty Editions
Launching with Family Medicine—purpose-built around the 50 features that matter most for your specialty. Internal Medicine, Surgery, Pediatrics, Emergency Medicine, and Psychiatry editions are next on the roadmap.
Action Rail™
Voice-enabled natural language that turns friction into flow. Designed to support procedure logging in seconds—hands-free, even at 11 pm.
Insight Rail™
Conversational AI intended to help every role find answers directly. Ask questions, get answers—designed to reduce dashboard hunting and email ping-pong.
Resident-Centric Focus
Residents build a portable portfolio—every procedure, evaluation, and certification—validated and theirs to carry forward. The foundation for a seamless career journey.
Purpose-Built Mobile App
Designed as a mobile-native experience for all four personas—not a companion app. Two-Rail AI on every screen, designed to support offline capture, demonstrated today through a 28+ screen interactive prototype, with selected workflows now in pilot.
Next: Internal Medicine
The evaluation burden is directly documented among hospital medicine clinician educators: 56% report frequent assessment burden, only 2% report none, and clinician educators estimated that a substantial share of assessments were submitted late. In Internal Medicine’s rotation-based environment, capturing observations before teams and supervisors change directly addresses where specific evidence is otherwise lost.
We start with procedure logging and evaluations
These are high-volume workflows with documented underreporting, late completion, lost evidence, and administrative burden. They affect residents, faculty, coordinators, and program directors; work naturally alongside MedHub or New Innovations; and can be measured clearly during a pilot. Most importantly, they validate a core idea: capture the clinical moment once, and let the administrative work build from it.
Reading this page: GME Manager is both an active pilot product and a broader roadmap. We label capabilities so you can tell what's available today from what's coming later.
Ten seconds between patients—not ten minutes after the shift. Reduce the reconstruction that happens when a log is written hours later, from memory.
- Shake the phone. With GME Manager Mobile open, the resident triggers the procedure log in the moment.
- Talk for ~10 seconds. The resident briefly describes the procedure and supervisor.
- AI drafts the log. Curated clinical intelligence prepares a complete, reviewable procedure log—procedure, indicators, findings, complications, supervision, codes.
- Confirm and submit. The resident reviews, edits, and sends for approval. Human confirmation remains required.
Capture the observation now. Stop reconstructing later. Reduce completion time while keeping the judgment—and the final word—with faculty.
- Shake the phone. Faculty trigger the evaluation-capture workflow in the moment.
- Talk for ~15 seconds. Faculty briefly describe the resident's performance and key observations.
- AI drafts the evaluation. A rotation-calibrated draft is prepared from the voice note, selected prior notes, and curated clinical data—for faculty review.
- Confirm and submit. Faculty complete ratings, correct as needed, and submit. AI prepares; faculty retain the judgment.
Procedure logging and evaluations are high-volume workflows with documented underreporting, late completion, lost evidence, and administrative burden. They affect residents, faculty, coordinators, and program directors; can be measured clearly during a pilot; and require minimal coupling to the incumbent platform. Most importantly, they validate the GME Manager model: capture the clinical moment once, let AI perform the administrative work, and preserve human judgment throughout.
These are not edge cases.
Published evidence shows incomplete procedure capture, high evaluation volume, and substantial faculty assessment burden—the exact problems the pilot is designed to measure.
In a national survey of otolaryngology residents, 65.1% said they underreported cases, and nearly 40% intentionally omitted some cases.
A multi-institutional assessment inventory found a median of 217 evaluations per trainee each year.
More than half of clinician educators reported frequent assessment burden; only 2% reported none.
Capture the moment. Reduce the reconstruction.
Much of residency's administrative burden exists because work is captured after the fact. GME Manager captures clinical moments as they occur and lets the downstream workflows build automatically.
Work reconstructed once the moment has passed
- Resident experience is underreported when procedure logs are delayed or omitted.
- Faculty reconstruct observations after the encounter or rotation has passed.
- Coordinators chase incomplete logs, approvals, and evaluations.
- Program leaders make competency decisions from partial, retrospective evidence.
Clinical moments generate administrative output automatically
- Procedures are captured in seconds while details are still available.
- Faculty observations become structured, reviewable evaluation drafts.
- Approval, supervision, and entrustment judgments become reusable evidence.
- Competency records build continuously while faculty retain every final decision.
The breakthrough is not only that the evidence is better and reusable. It is dramatically easier to create. Residents and faculty capture the moment in seconds, giving program directors a stronger evidence base without asking everyone to do more administrative work.
What we're designing for—and will measure in the pilot
These are product objectives and pilot measurement targets, not audited results. Our agentic AI is designed to take on administrative work so your team can spend more time mentoring residents and caring for patients. The pilot is how we test whether these targets hold.
Ready to see this run alongside your platform?
Works alongside New Innovations, MedHub & more · No migration · Direct follow-up from GME Manager
Natural language that works the way you do
Purpose-built for every role. Designed to reduce hunting through menus and filling out endless forms.
Command interface for taking action. Logging procedures, requesting time off, generating reports—all through natural language. Voice input supported.
📱 Also on mobile — native bottom sheet with Shake to Log, voice input, card-based actions, and designed to support offline capture. Interactive prototype.
Dual-mode conversational AI. Program Data mode (blue) for status, progress, and analysis. Help & Support mode (green) for how-to questions and support tickets. Copy, share, or export any answer.
📱 On mobile: Morning Briefing is designed to deliver a single AI-generated summary that can consolidate what would otherwise be several individual notifications. Ask anything, anywhere. Illustrative prototype.
One broad suite. A deliberately sequenced launch.
GME Manager captures clinical moments as they occur, performs the work of residency, and preserves physician judgment through purpose-built AI controls.
Turn procedures and observations into evidence.
- Voice-First Procedure Logging
- AI-Drafted Evaluations
- Entrustment Everywhere
- Procedure Evidence in Evaluations
Turn competency evidence into individualized development and defensible advancement decisions.
- CCC Meeting Mode
- CCC-to-ILP
- ILP Generator
- Semiannual ReviewReady™
- Annual PromotionReady™
AI-assembled, human-signed program reporting.
- Board Attestations (ABFM · ABIM)
- Annual Program Evaluation (APE)
- Milestones Reporting
- Annual Reappointment
Protect revenue from the clinical moments you already capture.
- Teaching Physician Revenue Assurance
- Procedure Documentation Assurance
- Review Candidate Detection
- Revenue Outcome Reconciliation
Capture once. Apply context. Prepare governed work. Return completed work to the system of record.
One platform. Start with high-value workflows. Expand according to program need and readiness.
The same pattern, end to end: AI prepares, the human decides.
Three of the suite's workflows, shown stage by stage — what gets captured, what the AI assembles, where authorized people review and sign, and what returns to your system of record.
Diagrams are illustrative of designed workflows. See the status labels for what exists today.
Every capability, in detail
The workflows above, expanded — each labeled so you can tell what's live today from what's on the roadmap.
CCC Workflow with Bias Mitigation
PlannedComplete Clinical Competency Committee workflow with built-in anchoring alerts, availability bias checks, and groupthink prevention. Structured discussion enforces speaking order starting with junior members. AI prepares the evidence; your committee makes fair, defensible calls.
AI-Drafted Evaluations with Voice Log
In PilotAI synthesizes rotation data, procedure logs, and prior evaluations into draft narratives with milestone mapping. Faculty tap record after a clinical moment—the AI transcribes, tags competency, and holds it as a private draft. At evaluation time, those notes weave directly into the AI-drafted narrative. Observations captured fresh, not reconstructed from memory. Designed to reduce completion time and return time to teaching.
One-Click APE Report
PlannedAnnual Program Evaluation designed to generate in one click instead of days. All 15 ACGME-required sections with AI-generated narrative drafts, data freshness indicators, and direct export to PDF and Word. Illustrative prototype.
ABFM Attestation Tracker
PlannedEvidence aggregation across all 14 ABFM Core Competencies* with strength indicators per competency. AI-generated readiness summary, gap identification, and audit-ready documentation for the June 2026 core-competency deadline — with procedural attestation tracked separately ahead of its June 2027 deadline.
Predictive Duty Hours
PlannedDesigned to identify potential ACGME duty-hour risk in advance—80-hour limits, rest requirements, 24+4 shift caps—so issues can be addressed rather than only documented. Three-tier alerts with corrective-action documentation. Illustrative prototype.
Lifetime Portable Portfolio
VisionUnlike legacy systems where data belongs to the institution, residents would own their portfolio forever. Cryptographically verified credentials are designed to follow physicians from residency through fellowship and career transitions. Physician as the Source of Truth™.
CoC Tracker & Predictor
PlannedReal-time Continuity of Care tracking with panel management, visit attribution, and predictive modeling. Residents see their progress against PGY-level targets; PDs forecast graduation readiness across the cohort months in advance.
Early Warning System
PlannedDesigned to help surface residents who may need support earlier than traditional reviews—looking at milestone gaps, evaluation patterns, procedure deficits, and wellness signals. Intended to support earlier intervention. Any determination stays with the CCC and program leaders. Illustrative prototype.
Specialty Revenue Assurance™
PlannedThe faculty observation already captured for an evaluation is tested in parallel against teaching-physician documentation rules — so no one records a second voice note or fills out a second form. BillReady™ prepares source-linked attestation language, flags missing participation or presence elements, and routes the approved artifact through ClipBridge™ into the EHR. Procedure Documentation Assurance turns voice-logged procedures into specialty note scaffolds with missing-element checks. Time- and complexity-sensitive encounters — including G2211 and APCM scenarios — surface as review candidates for authorized humans. GME Manager prepares, checks, routes, and explains; it does not select final codes or submit claims, and it does not replace your coders, EHR, or revenue-cycle system. Reporting separates opportunity identified from accepted, incorporated, and verified — so finance sees confirmed outcomes, not theoretical totals. Capture the moment. Perform the work. Preserve judgment. Protect the value.
AI Co-pilot for Coordinators
PlannedDesigned so an overnight AI cycle can work through routine tasks — duty-hour chases, eval reminders, rotation gap detection — and return a report showing what was handled, what was sent, and what needs your judgment. Batch actions are intended to execute many tasks at once. AI handles the routine; you handle the exceptions. Variable Autonomy™ throughout. Illustrative prototype.
19 Curated Clinical Data Sets · 13 Live
Pilot-ReadyLegacy systems ship empty—programs can spend weeks configuring before seeing value. The Family Medicine configuration is designed to ship with 19 curated clinical data sets — 13 of them live today — including the G2211 and APCM codes that went live in 2024–2025. For a new program launching under the Medicare cap expansion, the goal is a path where work flows end-to-end: procedures → supervision → logging → billing → CCC review → attestation. Two additional documentation-coaching sets are offered on top of the 19 core sets.
Purpose-Built Mobile App
In PilotInteractive PrototypeNot a companion app. Not a desktop wrapper. Designed as a mobile-native experience for how residents, faculty, PDs, and coordinators actually work—between patients, in hallways, post-call. Two-Rail architecture (Action + Insight) delivered as mobile bottom sheets with voice, text, and card inputs. A predictive Pre-Fill Engine is designed to populate most procedure fields. Designed to support offline capture with smart sync. The current interactive prototype demonstrates the direction, while selected Procedure Logging and Evaluation workflows are in pilot.
The deal is genuinely simple.
Future pilot openings follow the same model: free for 30 days, no credit card, no commitment to convert, and no required purchase at the end. In return, we ask for honest feedback during the pilot.
Programs that join a future cohort are not signing up to be sold to — they're helping shape the product for everyone who comes after them.
On data: GME Manager is designed to operate without patient PHI, working from program and training data. Institutional specifics are confirmed with each organization before a pilot begins.
Designed to start fast, without a migration.
Our goal is a self-guided setup that gets a program running quickly—so value doesn't wait on a long implementation.
Low-Friction by Design
Designed to operate without patient PHI, which is intended to reduce procurement and security review friction. Specifics are confirmed with your institution.
Free 30-Day Pilot
The LaunchPad Pilot is free and self-guided for 30 days—a low-commitment way to evaluate GME Manager on your own workflows when the next opening becomes available.
AI-Assisted Setup
Enter your specialty, state, and class list, and a guided setup helps configure the workflows you want to start with.
Not a pivot. A career capstone.
Thirty years of healthcare operating experience—now aimed at residency.
GME Manager was founded by Michael Sousa, a healthcare technology executive with 30 years of experience applying technology to workforce, credentialing, privileging, onboarding, compliance, scheduling, and professional development.
Michael spent 10 years at IBM and 20 years at HealthStream, where he served as an Executive Vice President and President, Credentialing & Scheduling. In 2026, he completed Stanford Medicine's AI in Healthcare Leadership & Strategy program.
That experience revealed a familiar pattern inside residency training: administrative requirements accumulate, but the infrastructure needed to perform the work does not.
Burnout is the symptom. Twenty-five years of accumulated administrative burden is the cause.
GME Manager brings decades of healthcare operating experience to redesigning how the work of residency gets done.
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IBM — 10 yearsHigher education and U.S. healthcare leadership
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HealthStream — 20 yearsExecutive Vice President and President, Credentialing & Scheduling
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Stanford Medicine — 2026AI in Healthcare Leadership & Strategy
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Founder & CEO, GME ManagerInfrastructure that performs the work of residency
Thirty years inside these processes. I know where the burden accumulates—and why it persists.
See GME Manager in action—or join the next pilot cohort.
Watch a walkthrough for your role, request a personalized live demo, or add your program to the next pilot cohort. See how GME Manager runs alongside New Innovations, MedHub, or the platform your program uses today.
▶ Watch a Walkthrough
Choose your role and see how GME Manager works for you.
📅 Request a Demo
See how GME Manager works alongside your current platform in a personalized 30-minute demonstration.
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